Blog

When I was hired as head of PR and corporate communications for Universal’s worldwide television group, the company was in a major transition.

You probably understand that organizations need a “why message” to create emotional links with customers, clients, and colleagues. 

With end-of-year projects, holiday shopping, and more calories than you care to count, your sense of work-life balance may be more out of whack than ever.

Change is a good thing, but too much change all at once can wear out even the hardiest team member. 

We all have something in our private mythology that makes us feel special, but is known only to those closest to us.

You don’t always need a formal 360 Assessment to see how other see you. Try this simple strategy to determine other’s perceptions of you…

Are you still using the old “praise sandwich” model of giving feedback? That is, sandwiching your criticism between two slices of praise. If so, it’s time to ditch the sandwich in favor of Fearless Feedback.

My book Capture the Mindshare explores seven actions critical for organizational success: Clarify, Commit, Collaborate, Connect, Compete, Communicate, and Contribute. But there’s one more “C” that is equally important and that is Courage, though perhaps it should be Cabbage. Here’s why…

In 2000 — the same year I founded my executive coaching and consulting firm — a movie called What Women Want premiered. It starred Mel Gibson as a misogynistic ad exec who develops the ability to read women’s minds after getting zapped by a hairdryer. 

The test of a great relationship – at work or at home – doesn’t happen when everything is humming along harmoniously. Quite the contrary, it is those times of change, challenge, even disappointment that call for fierce conversations.