I once heard a Muslim woman describe what it was like to wear a burqa, the garment that covers a woman’s body except for the veiled eyeholes, which allow her to see out but no one else to see in. I’d assumed the garment would be somewhat cumbersome or uncomfortable and was surprised to hear … Read more
This week’s Twitter hack got me thinking about my past career as head of public relations and communications for three major Hollywood studios. You might not think that my entertainment background would qualify me to talk about crisis communication, but you’d be surprised how much you learn when you’re the spokesperson explaining mass layoffs, lawsuits, … Read more
Yeah, I know. We’ve all said, “Hope is not a strategy” or “Hope is not a plan.” Yet, in the time of COVID-19, hope may be the best strategy we have. Let me explain. The notion that hope is the bedrock upon which all of work and life rest—the essential ingredient that gets us out … Read more
Every organization is unique so every organization’s back-to-work message needs to be uniquely tailored to fit the type of business, workplace culture, and COVID-19 considerations. I never thought going to the dentist could be exciting. But after 62 days barely leaving the house, getting my teeth cleaned was, well, a pleasure. The office manager set … Read more